University District Outreach Impact
(2022-Present)
Context: The University District Organization conducts outreach with unhoused residents to provide support and services. The results of the outreach program are reported on yearly. Communicating the outcomes of this work is used for building empathy, demonstrating value to funders, and informing strategy.
Role: On this page you’ll see a collection of maps and visual frameworks I created to communicate the experiences of the unhoused residents living in the University District. These visuals synthesize individual stories and program data, making the lived experiences of unhoused residents more accessible and actionable for stakeholders.
Outcome: Impact reports have been used to secure continued funding, and communicate both the success of and urgent need for the University District Organization Outreach Program. The visualizations are now a standard component of UDO’s reporting process.
This journey map illustrates the support process to link unhoused residents into services, treatment, which leads to supportive housing solutions. This system aims to show the interactions of each step within the path to linkage.
This image shows the primary pathways that The University District Outreach Center can help and unhoused resident achieve.
This image shows the journey that one of the UD Outreach Center’s clients went through to ultimately find housing.